Hidden Help - Warehouse Helper

Hidden Help’s vision is really very simple. We believe that everything a person needs already exists within their communities; we just have to find it and redistribute it. By collecting donations of serviceable household goods we are able to repair, up-cycle and then redistribute them to those that are in urgent need.

Warehouse Helper

Role: Warehouse Helper (can be combined with other HH roles eg driver, vintage shop helper)

Location: the warehouse in Bissoe

Time commitment: at least 1 morning/afternoon a week as required

Key Tasks & Responsibilities:

• Check donations prior to storage in the warehouse
• Store donations in the warehouse once identified as suitable
• Prepare deliveries ready to go to HH customers
• Keep the warehouse neat and tidy
• Keep an ongoing inventory of goods in and out
• Be aware of stock levels and notify HH team when items are in short supply
• Maintain client confidentiality and be discreet at all times
• Be an ambassador for HH at all times, remembering you represent the charity

Skills & Experience:

• Ability to get on with people – as HH works as a team
• Discretion and understanding – as HH supports really vulnerable people
• Initiative and common sense – as you may be on your own for some tasks
• A good level of fitness - as some of the items are heavy/bulky

Other Essentials:

• 2 references
• A standard DBS – if you support HH clients only (arranged by HH)

Training & Support Provided:

• Safeguarding & 3 yearly refreshers
• Access to HH designated safeguarding officers

• Shadowing and on the job training
• First Aid Training

Thank you for your interest in Hidden Help. If you think you might like to pursue this role, please contact wendy@hiddenhelp.org or complete an application form.

Volunteer Application Form