Visitor Experience Volunteer

The National Maritime Museum Cornwall is a place to enrich your understanding of the sea and Cornwall.

Our volunteer team are at the very heart of the Museum, working alongside paid staff in a wide variety of roles. 

If you have a passion for maritime history or boats, and keen to support a local charitable organisation, the role of Visitor Experience volunteer would be perfect for you:

Our Visitor Experience volunteers provide a warm and friendly welcome for our visitors when they arrive and whilst they explore the Museum. They engage with visitors, providing information on our exhibitions and activities, as well as providing helpful directions to our galleries and facilities. They provide a welcoming presence in our galleries interacting with visitors of all ages, answering a variety of questions, helping to create an unforgettable day out for our visitors. They ensure our visitors have an enjoyable and safe visit, whilst also providing additional security in our galleries which allows us to display objects from national and international collections.

We are looking for people who can regularly volunteer, ideally for just a morning or afternoon each week. The Museum is open seven days a week, and there are two shifts available each day; 9.45am until 1.30pm and 1.15pm until 5.00pm.

No previous experience or qualifications are necessary as this is an excellent opportunity to gain new skills. However, this role would suit people who are good at starting conversations with people of all ages, willing to share information with visitors without being asked, are welcoming, approachable, and helpful, are proactive with a positive nature, and interested in providing an excellent visitor experience.

Volunteering with us is a fantastic way to make a difference to your local community, meet friends and gain additional skills.

For more information, please visit the volunteer page on our website: https://nmmc.co.uk/about/support-us/volunteering/