Visitor Experience Volunteer

The National Maritime Museum Cornwall is a place to enrich your understanding of the sea and Cornwall.

Our volunteer team are at the very heart of the Museum, working alongside paid staff in a wide variety of roles. 

If you have a passion for maritime history or boats, and keen to support a local charitable organisation, the role of Visitor Experience volunteer would be perfect for you:

Visitor Experience volunteers provide a warm and friendly welcome for our visitors whilst they explore the Museum. You’ll engage with visitors, providing supplementary, additional in-depth information about our exhibitions and activities, as well as providing helpful directions to our galleries, assisting visitors to discover the abundance of artifacts and hidden treasures within. You’ll provide a welcoming presence in our galleries interacting with visitors of all ages, helping to create an unforgettable day out for our visitors.

The Museum is open seven days a week, and there are two shifts available each day; 9.45am until 1.30pm and 1.15pm until 5.00pm. We are looking for people who can regularly volunteer, ideally for just a morning or afternoon each week. We are happy to consider flexibility based on your availability.

No previous experience or qualifications are necessary as this is an excellent opportunity to gain new skills. However, this role would suit people who are good at starting conversations with people of all ages, willing to share information with visitors without being asked, are welcoming, approachable, and helpful, are proactive with a positive nature, and interested in providing an excellent visitor experience.

Volunteering with us is a fantastic way to make a difference to your local community and meet friends, whilst expanding your knowledge.

For more information, please visit the volunteer page on our website: https://nmmc.co.uk/about/support-us/volunteering/  or contact Emily Godfrey, Volunteer Coordinator emilygodfrey@nmmc.co.uk 01326 214541