Heritage Volunteer
This is a fantastic opportunity to bring the history and heritage of the Hall for Cornwall to life! If you have a love for history and theatre, enjoy interacting and engaging with members of the public, and have some free time during the day, this is a unique and exciting opportunity to join Cornwall’s major and largest theatre.
We are looking to recruit a new team of heritage volunteers to help us provide a warm welcome to customers during the day, speaking to them about the history and heritage of the building.
The daytime operation will be open from 11:00-15:00, Monday to Saturday. We are looking for volunteers to come in for two-hour periods (11:00-13:00 or 13:00-15:00) for a minimum commitment of once a week (around holidays and other commitments).
What you’ll be doing – full training will be provided!
- Being present within the Cornwall Playhouse auditorium and Playhouse Bar during the daytime, ensuring the areas are kept safe and secure.
- You will proactively assist customers visiting the venue by providing general information e.g. how to book tickets, seating questions and opening times.
- Engaging visitors with the history and heritage of the venue, using our 10 ‘Story Points’ as a guide.
- Assisting with backstage tours to groups and members of the public.
Who we’re looking for
- Good standards of personal presentation and smart appearance.
- Able to spend much of the duty standing and walking around the building.
- Polite and personable with a can-do attitude.
- A people person; willing to approach and engage with visitors.
- Reliable and conscientious.
- A keen interest in history and heritage.
- Able to volunteer at least once a week (around holidays and other commitments).
- Experience as a volunteer or employee in a heritage role e.g. museum steward, room guide or tour guide (Desirable).
- Experience in a customer service role (Desirable).
- An interest in theatre and theatre history (Desirable).
In return we can offer
- A fantastic time volunteering in an amazing venue.
- The opportunity to give something back to the community.
- A friendly and fun working environment.
- Training and development opportunities.
- Social events with other volunteers.
- Discounted tickets to selected performances.
- A contribution towards travel expenses.
- Complimentary Priority Membership to Hall for Cornwall.
- Complimentary tea and filter coffee, prior to your duty.
- A 20% discount on food and drink in our café and bar.
In 2021 we reopened our theatre in Truro, Cornwall’s capital city. Full of intriguing spaces and steeped in history, the building enchants and inspires over 300,000 people a year, and we are on course to welcome our millionth customer since we reopened.
As a team, we’re all in! We’re inclusive and open, kind, and welcoming, meeting people as they are and responding to their needs and interests. We’re enthusiastic, committed and constantly encouraging people to feel the power of performance in their lives. Whether watching or taking part, we know what performance can do and we want to help every person in Cornwall feel it too. We’re proud of our audience and how we programme the work they crave at a quality they deserve. We’re restlessly curious about the world around us and the ways we can draw on that to make what we do even better. We’re drawing on modern tools and technology as well as our deep-rooted heritage to make our theatre the very best it can be.
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Back Quay
Truro, Cornwall
TR1 2LL
United Kingdom