Lead Volunteer (Education Visits)

We are looking for a Lead Volunteer to help co-ordinate school/education visits at at Chysauster Ancient Village. 

Working from home, this admin role will help with the management of school visits and the volunteers that support the visits.  

Why does English Heritage need my support?

We are looking for a lead volunteer to support our volunteer programme.

Working closely with the volunteer manager you’ll play an active part in the volunteer team and will help to ensure the volunteers have an enjoyable experience. You will be supporting your peers, making them feel welcome, give them information which they will need for their roles and thanking them for their contribution. 

What will I be doing?

• The coordination of volunteer communications at site
• Volunteer recruitment where the need is identified
• Planning and managing the volunteer team rota 
• Ensuring safety and security procedures are always followed 
• Promoting our information resources and signposting them to volunteers
• Supporting volunteer induction and training.

What skills, qualities and experience do I need?            

• Well organised, with strong administrative skills 
• Experience in managing teams would be a huge bonus but is not as essential 
• An enthusiastic and friendly manner
• A desire to share our historic sites with wider audiences
• To be able to work as part of a team but be able to work on your own initiative on occasions

What support and training will I receive?

Full training will be provided by English Heritage and will include: 

• Site and role induction
• Introduction to the team(s) you will be supporting
• Health and safety training, and any lone working considerations
• Regular training workshops to further your role development, including attending our Volunteer Management Essentials modules
• Opportunities to network with other lead volunteers

What will English Heritage expect from me?

• To be the friendly face of English Heritage and deliver excellent customer service
• To be reliable in attendance and dependable
• Help us maintain the highest standards of presentation at our sites and properties
• To wear English Heritage volunteer uniform where provided
• Help us protect our properties and collections by understanding and following our security and safety procedures
• Maintain good working relationships with staff, other volunteers and members of the public
• Attend appropriate training and learn about the work of English Heritage
• Observe organisational policy and procedures
• Safeguard confidential information about English Heritage and let us know about anything relating to your role or the work of English Heritage that you think might be controversial
• Any documentary or other material (including any copyright applying thereto) you are provided with or created by you in respect of your volunteering will be the property and copyright of English Heritage (unless otherwise agreed in writing).

What can I expect from English Heritage?

• A welcoming and enjoyable experience
• To be treated fairly and with respect
• Recognition and appreciation for your contribution
• A full induction and training programme with on-going support
• Reimbursement of reasonable local travel costs between home and volunteering location within agreed limits
• A certificate to demonstrate work carried out for English Heritage is available on request to show future employers or further education providers
• You will be covered by English Heritage’s own indemnity arrangements in respect of all liabilities that may result from your appointment as a volunteer