Royal Voluntary Service - Community Hub Volunteer

ABOUT ROYAL VOLUNTARY SERVICE

Every day Royal Voluntary Service helps thousands of older people to live the life they want. We provide practical services in homes, in hospitals and in communities all across England, Scotland and Wales so people can be independent and active. Royal Voluntary Service is one of the largest voluntary organisations and much of our work is supporting older people. We provide practical solutions to the everyday problems of loneliness and isolation.

Volunteers are vital to the work of Royal Voluntary Service. Without them Royal Voluntary Service simply wouldn’t exist. Our volunteers come from all walks of life, men or women, young or older and we’ve got something for everyone, including specialist roles such as this. Anyone who volunteers for Royal Voluntary Service knows that they are joining a charity which people trust – our style is practical, positive, personal and professional. Royal Voluntary Service is committed to being an Investing in Volunteers organisation.

Currently the pattern of our services varies in different places and we have ambitious plans to join up our services through the creation of more Royal Voluntary Service community hubs in more towns so that people can easily find the help and support they feel they need.

OVERVIEW

To carry out a range of general administrative functions within the hub office

KEY TASKS

• Answer telephones, take messages and deal with general enquiries
• Meet and greet visitors to the community hub office
• Enter data into spreadsheets and databases
• Organise mailouts to volunteers
• General clerical duties including photocopying, mailing and filing

KEY SKILLS REQUIRED

• Experience in basic administration
• A friendly outgoing personality
• Good communication skills
• Organisational skills
• Good IT competence with experience of computer packages including databases and spreadsheets
• Confidentiality
• Ability to work within legal and Royal Voluntary Service guidelines

BENEFITS TO VOLUNTEER

• Developing skills and experience
• Contributing to the work of Royal Voluntary Service
• Personal development

TIME COMMITMENT

This will be flexible according to your availability and the needs of the hub

TRAINING

Training will be provided by Royal Voluntary Service

LOCATION

Based in Royal Voluntary Service hub

EXPENSES

Travelling expenses will be paid at the rate stated in the expenses policy